Orders are processed Monday thru Saturday. Most orders are processed within 1-2 working days. We stock most items in our warehouses. Occasionally due to market demands or manufacturers backorders we do run out of stock on an item which can result in a short delay. If an item will be unavailable for any extended period we will offer the choice of waiting for the backorder or refunding the item. We ship within the USA using various methods at our discretion based on the item being shipped and the destination, including the US Postal Service, UPS and FedEx Ground. All International shipments are by USPS.
Refund, Returns and Cancelation Policies:
You may return any unopened items within 30 days for refund or exchange. Items should be returned in their original unopened manufacturers packaging. We’ll also pay the return shipping costs if the return is as a result of our error (ie: we ship an an item you didn’t order or defective item, etc.). All authorized returns for refund which do not involve an error on our part will be subject to a 20% restocking fee, less shipping and handling. Special order items, and closeouts may be returned at our discretion. We will not accept returns on merchandise that was opened, installed, used, is missing the original packaging, serial number or UPC, or returned more then 30 days after delivery.